Privacy Policy

We collect the information you provide directly to us through our Website when you choose to share your personal information with us, request information from us, sign up for newsletters or our email list, make an inquiry, participate in a survey or promotion, or otherwise contact or interact with us.

The information we collect from you may include personal information about you. Such “Personal Information” includes information that, whether alone or in combination with other information, can be used to identify an individual, such as first and last name, e-mail address, home address, telephone number, payment card information, or date of birth.

Information that has been de-identified or encrypted such that it cannot be connected to an individual is not considered Personal Information for purposes of this Privacy Policy.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits to our Website (traffic data, location data, logs, and other communication data) and information about your computer and internet connection (IP address, operating system, and browser type).

This information helps us to improve our Website and deliver a better and more personalized service, including estimating our audience size and usage patterns, storing information about your preferences, speeding up your searches, and recognizing you when you return to our Website.

Cookies are small text files that a web page server places on your hard drive. We collect information about your use of our Website through the use of cookies. The information collected by cookies helps us monitor the number of visitors to our Website and save your login information. You can customize your browser settings to reject all cookies, but this may prevent you from using all portions of the site or enjoying its full functionality.

Web beacons are tiny graphic image files embedded in a web page or email that collect anonymous, non-personal information about your use of our Website. The information collected by web beacons allows us to monitor the number of people using our Website, as well as the number of people who are opening our emails, and for what purposes.

We use information that we collect about you or that you provide to us, including any personal information, to operate our Website and to deliver the content and services you request. In addition, we may use information about you for fulfilling your requests for products or services, offering products and services that may be of interest to you, customizing the content, advertising and services to your preferences, and sending you solicitations, product announcements, and similar materials.

You may “opt out” of receiving promotional materials by clicking on the “Unsubscribe” button at the bottom of such emails. However, you may not be able to opt out of receiving critical e-mail messages related to your use of our Services, such as system status updates or order confirmations.

We may permit our agents, vendors, consultants, and other service providers to access information collected through our Website to carry out work and/or services on our behalf. These third party service providers are prohibited from using Personal Information obtained in this manner for any purpose(s) other than to provide the services we have engaged them to perform.

We may also share your information to perform statistical analysis, provide customer support, with our business partners, affiliates, and other third parties for marketing purposes, if required by law or legal process, to fulfill requests by government agencies, when we believe disclosure is necessary to prevent physical harm or financial loss, or to enforce our policies or protect rights, property, or safety.

We are committed to protecting your privacy and do not share, sell, or disclose your personal information to third parties without your explicit consent, except when required by law.

You may opt out of receiving text messages from IBHM at any time. To do so, simply reach out to our customer service team on 866 362 4246 or write to us to be removed from our text messaging list.

By providing your phone number and opting in to receive text messages, you agree to the collection and use of your personal information as outlined in this policy. We ensure that your consent is obtained clearly and explicitly, and we inform you of the types of messages you will receive.

Our Website may include hyperlinks to other websites, online locations, platforms, or services for your convenience and information. Such linked websites may be operated by third parties that are not owned or controlled by IBHM. They may use their own cookies, web beacons, and other tracking technologies.

If you follow links from our Website to other websites, we encourage you to familiarize yourself with their privacy policies and terms of use. We are not responsible for the content or privacy practices of websites that we do not control.

With few exceptions, you are entitled on your request to be informed about the information we collect about you. You may contact us to request access to, correct or delete any personal information that you have provided to us.

We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

California’s “Shine the Light” law permits customers in California to request certain details about how certain types of their information are shared with third parties and, in some cases, affiliates, for those third parties’ and affiliates’ own direct marketing purposes.

If you are a California resident, you may request information about our compliance with this law by contacting us. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per customer each year.

Our website is not intended for children under 16 years of age, and we do not intentionally collect or maintain data about children under 16 years unless such personal information is provided by a parent, legal guardian or authorized adult.

If we learn that we have received any personal information from anyone who is not at least 16 years old, we will delete that information. However, we are committed to the health and safety of children under 16 years of age and may use information provided to assist them in accessing appropriate medical treatment in states that allow minors to request medical treatment without adult consent.

We take reasonable measures to help protect personal information collected through our Website from loss, theft, misuse, and other unauthorized access, disclosure, alteration, or destruction. Nevertheless, transmission via the Internet is not completely secure and we cannot guarantee the security of your information.

We store all traffic data and review postings indefinitely, even after “deletion,” and may archive such information elsewhere. We will retain your personal information as long as your account is active or needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements.

We reserve the right to revise and reissue this Privacy Policy at any time. Any changes will be effective immediately upon posting of the revised Privacy Policy, and the new effective date will be listed at the top of this page.

Subject to applicable law, your continued use of our Website indicates your consent to the terms of the posted Privacy Policy. We encourage you to periodically review this Privacy Policy.