Insurance & Payment

Yes, we offer in-person psychiatric evaluations or medication management at our Palo Alto office.

Yes, a virtual appointment is available for any patient residing in Northern or Southern California.

One can easily find a provider (psychiatrist or a therapist), through our website www.ibhm.us .You can also check the list of providers (https://www.integrativebehavioral.com/team) or you can call us directly at 8663624246.

No, not necessary for all insurance plans. Depending on the insurance plan type, a referral or an authorization might be required.

Unfortunately, our providers do not treat children or adolescents. (We recommend contacting your insurance provider for assistance in finding an in- network provider in your area).

One can easily reset a locked patient portal by clicking the “Forgot Password” option or by calling your doctor’s assistant directly.

We respectfully decline to see clients who only seek completion of their paperwork (disability paperwork, FMLA, etc.) at the initial consultation or within 2­-3 sessions following the initial consultation. Our providers might help you with supportive paperwork, only at their discretion and after establishing care with the client over a period of 3­-6 months (if they find it appropriate and deem it necessary). IBHM psychiatrist and therapist will charge you separately for any paperwork they complete based on the time spent to complete that paperwork. Charges for paperwork are out of pocket and entirely your responsibility. To learn more about the charges please refer to the Out­-Of-­Pocket section of our financial policy in the documents section of the patient portal. Please note that our providers at IBHM do not accept forensic cases.

You do not need any documents or Identification, However while registering as a new patient, you will be required to provide your insurance details if you select “Yes” for Insurance. (if you do not share your insurance details it is understood it will be a self pay)

We use the HIPAA certified Zoom platform for all appointments. A separate zoom link is shared with the patient well before the appointment so they can join the booked session with the respective provider.

Yes, we offer telehealth appointments which are covered through insurance. This coverage might change if state or insurance guidelines change.

Appointment needs to be booked first either through our website www.ibhm.us or via phone. (Please note we only have in person in Palo Alto and San Francisco on specific days with specific providers, for all other locations, we only offer telehealth appointments)

Our website www.ibhm.us has a list of providers with their details which will help a new patient to determine the best fit for them. Alternatively, one can also call our Intake department at 8663624246 and our highly trained co-ordinator will assist further.

Initial consultations are generally for either 45 or 60 minutes. All other follow up appointments are generally for 30 /20 minutes.

The very first session includes a detailed discussion between the patient and the doctor regarding symptoms, diagnosis, dos and don’ts, medications (past and current), and a detailed healthcare regimen following a follow-up appointment.

New patients can register online on our website www.ibhm.us and request an appointment. Alternatively, you can call 8663624246 and speak with our intake coordinator to schedule an appointment. New patients typically receive a response within 1-2 business days.

Your first visit is a comprehensive evaluation lasting 60-90 minutes. Your provider will review your medical history, discuss your concerns, and work with you to develop a personalized treatment plan.

New patients receive a portal invitation via email after scheduling their first appointment. If you haven't received your invitation, please contact our office for assistance.