This document provides information about telehealth services and your consent to receive mental health services via telehealth technology.
1What is Telehealth?
Telehealth involves the use of electronic communications to enable healthcare providers to deliver services remotely.
This may include video conferencing, phone calls, secure messaging, and other technologies.
Telehealth allows you to receive care from the comfort of your home or other private location.
2Benefits of Telehealth
Increased access to care, especially for those in remote areas or with transportation challenges.
Convenience and flexibility in scheduling appointments.
Reduced exposure to illness in waiting rooms.
Ability to continue care during circumstances that prevent in-person visits.
3Risks and Limitations
Technology may fail or the quality of the video or audio connection may be poor.
Telehealth may not be appropriate for all conditions or situations.
In emergency situations, your provider may not be able to provide immediate assistance.
There are potential risks to privacy if others are present in your location or if security measures fail.
4Your Responsibilities
Ensure you have a private, quiet location for your telehealth appointment.
Test your technology before your appointment to ensure it is working properly.
Have a backup plan (such as a phone number) in case of technical difficulties.
Inform your provider of your physical location at the start of each session.
Do not record sessions without the written consent of your provider.
5Confidentiality and Security
We use secure, HIPAA-compliant technology for all telehealth sessions.
You are responsible for ensuring the privacy of your end of the communication.
We recommend using a private, secure internet connection rather than public Wi-Fi.
6Consent
By agreeing to telehealth services, you consent to receive care via telehealth technology.
You may withdraw your consent at any time and request in-person services.
Your provider may determine that telehealth is not appropriate for your care and recommend in-person treatment.
Contact Information
If you have questions about this notice or any of the information on this page, our team is happy to help.
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Need Clarification?
If you have questions about this notice, our team is happy to help.